Roswell Pressure Washing provides free, written, scope-specific estimates for standard residential concrete-cleaning projects. Estimates are based on visible conditions and the scope described, including the surfaces included, intended cleaning method, known exclusions, and conditions that may affect expected results. If on-site conditions materially differ from the information provided, we will explain any recommended change in scope or price and obtain approval before performing additional work.
We provide an estimated arrival window and will notify you if weather, traffic, equipment issues, or a prior job affects the schedule. Customers should ensure appropriate access to the work area, communicate gate codes or access instructions, keep pets indoors, move vehicles when driveway cleaning is included, and remove fragile items, furniture, or other obstructions from service areas when applicable. An adult does not need to be present if access, payment arrangements, and written authorization have been completed in advance.
Safety and quality come first. We may postpone service because of lightning, heavy rain, high winds, freezing conditions, or other unsafe or ineffective conditions. Weather-related rescheduling carries no penalty, and we will offer the earliest available replacement date.
Residential payment is due upon completion of service unless otherwise agreed in writing. Deposits, if required for a larger or specialty project, will be identified in the estimate. Commercial payment terms are stated in the approved proposal or service agreement.
Please provide at least 48 hours’ notice to cancel or reschedule. Cancellations with less notice may be subject to a reasonable late-cancellation fee when disclosed in advance. If our crew cannot access the property or safely perform the confirmed scope after arrival, a disclosed trip charge may apply. No fee applies when Roswell Pressure Washing reschedules due to weather or unsafe conditions.
Roswell Pressure Washing uses surface-appropriate pressure, products, and methods, including soft washing where appropriate. We take reasonable steps to protect surrounding landscaping, fixtures, and adjacent surfaces, and we communicate visible pre-existing or newly discovered conditions that could affect results. Cleaning improves appearance; it does not repair substrate failure, restore damaged coatings, remove every permanent stain, or correct structural defects.
If an area included in the written scope was missed or was not cleaned to the reasonable standard described in the estimate, notify Roswell Pressure Washing within 48–72 hours. We will return to inspect the concern and, when appropriate, re-clean the affected area at no additional charge. This workmanship and satisfaction process does not apply to permanent staining, oxidation, rust, paint failure, efflorescence, embedded oil, discoloration below the surface, areas declined by the customer, re-soiling after service, or pre-existing damage or deterioration.
By submitting the quote-request form, you agree that Roswell Pressure Washing may contact you by phone, text message, or email regarding your request, estimate, scheduling, and service-related communication.